Terms & Conditions

A copy of the Terms & Conditions is available for download with the booking form. Click HERE to download the BOOKING FORM.

Holiday confirmation Provisional bookings will be held for 5 working days for receipt of appropriate payment, i.e deposit or full balance, and booking form. Confirmation of your holiday arrangements will then be forwarded. Payment of balance Where a deposit only has been paid the remaining balance will be due 6 weeks prior to commencement of your holiday.

Receipt of payments Receipt of payment will be forwarded when cheques have cleared.

Returnable bond and damages policy. It is the responsibility of all guests in the party to leave the property and contents  in the same state of order and cleanliness in which it was found and to notify the owner as soon as possible of any breakages or damage. A £75 returnable bond is required by cheque, made payable to Y F D’Arcy-Williams, with the balance payment. If all is well the cheque will not be banked and will be returned to you, usually within 3 working days.  No deduction will be made without prior consultation. The owner reserves the right to make additional charges should the bond fail to cover the damage, breakage or additional cleaning required, and any consequential losses.

Number of guests The number of guests may not exceed 4 and any persons additional to the booked party are not permitted to stay at the property or to use the facilities or amenities.

Arrival and departure  Arrival is from 3pm  and departure is by 10am (unless otherwise agreed) Vehicles and personal belongings The safety of guests’ vehicles and contents, and all personal belongings is entirely at the risk of the guests during the period of their stay.

Smoking Smoking is not permitted anywhere in the property.

Pets Pets are not allowed in the property.

Use of the property The property shall be used solely for holiday purposes by guests. Access and owners’ rights The owner is allowed access to the property at any reasonable time and has the right to terminate the holiday if any of the above conditions are breached.

CANCELLATION POLICY

By Guests Please let us know as soon as possible if you need to cancel your or change your booking. If you need to cancel and we are able to relet the property for the whole or part period then we will refund as appropriate ie if we are only able to let the property for a short break then the difference will be refunded but if we relet for the whole period then we will refund in full. This applies to deposits and balance payments. It is advisable to have insurance cover.

By Owners In the unlikely event of cancellation by the owners then all payments made will be refunded in full.

DATA PROTECTION All personal information will be stored safely and securely by the owners in an environment which is not accessible to third parties. It will be used only as a means of future contact to notify guests of special offers, price updates etc.  Information will never be shared with, or sold to third parties. Guests should notify the owners if they do not wish their details to be retained.

Accessibility Statement

Click HERE to download the ACCESSIBILITY STATEMENT


Introduction

Our self catering apartment is on the first floor of a 3 storey Victorian/Edwardian house.  We have tried to provide as much information as possible in this statement.  If you have any queries please contact us and we will help you as much as we can.  We look forward to welcoming you.
 

Pre-Arrival

Bookings/enquiries may be made via email or phone.
The nearest bus stop is 60 metres from the apartment on the same side of the road.
The nearest train station is 500 metres from the apartment on the opposite side of the road.
We can arrange for shopping to be delivered on arrival.
We can provide information in large print.
The nearest RADAR toilet is approx 150 metres away on lower level of the Promenade accessible by ramp.
 

Arrival & Car Parking Facilities

Car parking is available at the front of the building on a first come first served basis. 2 spaces shared between 3 apartments.
The surface is at present uneven but there are plans to resurface shortly.
There is ample free street parking.
There is a free car park immediately opposite which may only be used during the daytime.  The surface of the car park is very uneven and sandy.
The entrance to the apartment is clearly marked.

Entrance

The entrance is through a gateway which is 90cms wide.
Access to the apartment is via an exterior, uncovered wrought iron staircase which is straight and is 1 metre wide.
There are 16 steps and the treads are 26cms wide and 20cms high.
There is a handrail to the left and a wall to the right.
The entrance door is hinged on the left and the maximum opening is 70cms wide and the key lock is 92cms high.
There is a threshold of 20cms when entering the apartment.
The entrance leads directly into the open plan living area.
 
Hall, Corridors etc

The door from the lounge area to the hallway is 70cms wide.
Access to the hallway from the kitchen is open.
This hallway is 185cms wide and has a double bedroom and an understair storage cupboard leading off from it.
The decor is neutral walls, white skirtings and a short pile carpet which is slightly darker but not greatly contrasting.
There are 2 steps leading down from the hallway to a corridor.

The corridor is 79cms wide and has the same carpet and decor as the hallway.
The twin bedroom and bathroom lead off this corridor.
There are smoke detectors in the living area and the hallway and corridor.
There is an occasional table 110cms wide 43cms deep 38cms high with lamp, CD player/radio, iPod speaker dock. 
 
Lounge /Dining

Open plan lounge, dining and kitchen area.
Rectangular table able to be repositioned - legs on each corner, 66cms floor to lowest point of table,  120cms long, 75cms high and 75cms wide.
4 chairs with padded backs and seats, no arms, 43cms from floor to seat.

Floor covering is short pile fitted carpet to the lounge and dining areas, and textured vinyl to the kitchen area.
All furniture is moveable and non feather.
One large sofa ( 2 to 3 seater) and two armchairs.
Wall mounted TV with Sky Freesat and teletext, DVD player.
Coffee table 118cms wide  78cms deep 45cms high.
 
Laundry
There is a standard size, front loading washer dryer in the kitchen.
Collection and delivery of washing can be arranged with a local laundry.
 
Shops
There are several shops within a five minute, level walk along the Promenade for basic requirements such as newsagents, bakery, post office, hairdressers etc.  
 
Bedrooms

Bedroom 1:  
Door width  70cms.
Double bed provided 4'6 wide.
Bed height 60cms floor to top of mattress.
Largest transfer available to left  45cms and right of bed 60cms.
Largest free space clear of doors and furniture is 200 cm by 140 cm .
Bed is movable if more space is needed to the side but this will restrict access to the bed to one side only.

Bedroom 2: 
2 steps down from hallway to corridor. The steps are the same width as   the hallway and are 28cms deep and  16cms high. 
Door width 70cms.
2 single beds provided each 2'6 wide.
Bed height 60cms from floor to top of mattress.
Maximum space between beds is 36cms.
Largest free space clear of doors and furniture is 163cms by168cms.
Non feather duvets and pillows provided in both bedrooms.
Sheets, duvet covers and pillow cases are either pure cotton or polyester cotton in both bedrooms.
 

 
Bathroom, Shower & WC

2 steps down from hallway and along corridor maximum width 79cms.                                                            
The steps are the same width as the hallway and are 28cms deep and 16cms high
Door width 70cms.
Corner bath height 58cms.  No handrails.
Space in bathroom free of doors and furniture  225cms by  220cms.
Toilet seat height 42cms.
Space to right of toilet 30cms.  Left obstructed by washbasin vanity unit.
Washbasin height from floor 34cms with vanity unit/cupboards beneath 
Double size shower cubicle is 115cms by 70cms with sliding door maximum opening 50 cms.  
There is a step into shower tray which is 25cms from the floor.  Electric shower with riser rail minimum height 145cms from base of shower tray.
Flooring is textured vinyl.
Door lock on inside at higher level 177cms.
 
 
Kitchen

Kitchen open plan with dining area/lounge access width free of furniture 95cms, and hallway access width 145cms.
Worktop height 92cms.
Oven door is drop down, height of lowest shelf 45cms, can be accessed from both sides.
Sink is 92cms high with cupboards beneath.
Hob is 92cms high and electric solid plate. 
At least 127cms free between all furniture and worktops.
Evenly lit with additional lighting under wall units.
Flooring is textured vinyl.
reasonable contrast between floor, cupboards and other surfaces.
Fridge freezer provided.  Highest shelf in fridge 123cms,  highest shelf in freezer 55cms .
 

Additional Information

Information folder is produced in font size 12, larger print on request.
Mobile phone reception can vary according to network.
The apartment is strictly no smoking.
Pets are not allowed.
 
Address:  1 Lingmell, 5 Promenade, Arnside, Cumbria, LA5 0HF.
 
Telephone:  There is no telephone landline at the property.
 
Email:  ydaw1@btinternet.com
Website:          www.onelingmell.co.uk 
 
Grid reference:  Ordnance Survey grid ref: SD 458 789
Landranger Series Map No: 97         
  
 
Local accessible taxi numbers:

 A list of taxi numbers is provided in the Information Folder.
 
Future Plans

Re surfacing of outside area and parking area
Web site available Spring/Summer 2009

 

Click HERE to download the ACCESSIBILITY STATEMENT